A departmental assessment for litigation support and practice management achieves three fundamental objectives. First, we help the firm set expectations for department capabilities, the involvement of outside resources, and the management of both. Second, we help the firm realize more cost-effective outcomes, either through maximizing cost recovery initiatives, utilizing more time-efficient methodologies, or improving vendor cost control. Finally, we analyze the current state of staffing, systems integration, and alignment of practice support, IT, and litigation team with respect to how these resources interact and support the firm’s goals. Some tasks that are accomplished during an assessment include:
- Developing a decision support system that allows the group to apply standard practices and workflows to more efficiently manage cases
- Identifying current staffing matrix, roles and responsibilities, as well as current/future project trends, requirements, and caseload volume
- Improving organizational structure and leadership so personnel with correct skill sets are positioned to meet firm expectations
Designing a preferred vendor program to ensure consistency of data processing and increase pricing predictability - Addressing concerns about software and applications, hardware and infrastructure, remote user access, e-discovery, software proficiency etc.
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